Customer care
Orders & shipping
When will my order ship?
Orders placed before 6 PM ET on business days ship the same day.
Do you offer free shipping?
Complimentary shipping on all domestic orders.
Do you ship internationally?
We ship internationally. Available destinations and delivery estimates are shown at checkout.
Returns
What is your return policy?
Eligible items may be returned for store credit within 7 days of delivery.
How do I start a return?
Submit your request through our returns portal. Return instructions will be provided upon approval.
Can I exchange for a different size or colour?
Exchanges are subject to availability. Contact us to arrange an exchange.
How are returns refunded?
Eligible returns are issued as store credit.
Sizing & fit
How do I find my size?
Check the listed size and measurements on the product page.
What if something doesn’t fit?
See the return policy above if an item does not fit.
Authenticity & Condition
Are all items authentic?
Every item is carefully reviewed for authenticity before being listed.
Are your items new or pre-owned?
Our collection includes pre-owned and archival designer pieces. Condition and relevant details are noted on each product page.